Terms and conditions of use
I General provisions
1. The privacy policy contains the rules regarding the processing of personal data by the Store, including the basis, purposes and scope of personal data processing and the rights of data subjects, as well as information on the use of cookies and analytical tools.
2. The administrator of personal data collected via the Online Store is:
ORPOL GROUP SP. Z.O.O. SP.K
based in Ożarów Mazowiecki/Jawczyce
05-850 at Sadowa 3 street,
NIP:1182146619, REGON: 367453378, KRS 0000765252
Bank account number: 22 1240 6380 1111 0000 5113 6154
Telephone: + 48 22 722 18 18
E-mail: sklep@veneziana.eu - hereinafter referred to as the "Administrator"
3. Personal data in the Online Store are processed by the Administrator in accordance with applicable law, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) - hereinafter referred to as "GDPR". The official text of the GDPR Regulation: http://eur-lex. Europe . eu/legal - content/PL/TXT/? uri=CELEX%3A32016R0679
4. Using the Online Store, including making purchases, is voluntary. Similarly, providing personal data by the Customer using the Online Store is voluntary, except for:
• concluding contracts, failure to provide, in the cases and to the extent indicated on the Online Store website and in the Online Store Regulations and this privacy policy, personal data necessary to conclude and perform the Sales Agreement or the contract for the provision of Electronic Services with the Administrator results in the inability to conclude this contract. In such a case, providing personal data is a contractual requirement and if the data subject wants to conclude a contract with the Administrator, he or she is obliged to provide the required data. Each time, the scope of data required to conclude a contract is previously indicated on the Online Store website
• statutory obligations - providing personal data is a statutory requirement resulting from generally applicable legal provisions imposing an obligation on the Administrator to process personal data (e.g. data processing for the purpose of keeping tax or accounting books) and failure to provide them will prevent the Administrator from fulfilling these obligations.
5. The Administrator takes special care to protect the interests of persons whose personal data he processes, and in particular he is responsible and ensures that the data he collects are:
• processed lawfully;
• collected for specified, lawful purposes and not subjected to further processing incompatible with these purposes;
• substantively correct and adequate in relation to the purposes for which they are processed;
• stored in a form enabling identification of data subjects for no longer than necessary to achieve the purpose of processing;
• processed in a way that ensures appropriate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, using appropriate technical or organizational measures.
6. Taking into account the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity of violation of the rights and freedoms of natural persons,
The administrator implements appropriate technical and organizational measures to ensure that processing is carried out in accordance with the regulation and to be able to demonstrate this. The Administrator uses technical measures to prevent unauthorized persons from obtaining and modifying personal data sent electronically.
7. All words, expressions and acronyms appearing in this privacy policy and beginning with a capital letter (e.g. Seller, Online Store, Electronic Service) should be understood in accordance with their definition contained in the Online Store Regulations available on the Online Store website.
II Basics of data processing
1. The Administrator is entitled to process personal data in cases where and to the extent that
– at least one of the following conditions is met:
• the data subject has consented to the processing of his or her personal data for one or more specific purposes;
• processing is necessary for the performance of a contract to which the data subject is party or to take action at the request of the data subject before concluding the contract;
• processing is necessary to fulfill the legal obligation imposed on the Administrator;
• processing is necessary for the purposes of the legitimate interests pursued by the Administrator or by a third party, except for situations where these interests are overridden by the interests or fundamental rights and freedoms of the data subject, requiring protection of personal data, in particular when the data subject is a child.
2. The processing of personal data by the Administrator requires each time at least one of the grounds indicated in point. 2.1 privacy policy. The specific basis for the processing of personal data of Service Recipients and Online Store Customers by the Administrator is indicated in the next point of the privacy policy - in relation to the given purpose of processing personal data by the Administrator.
III Purpose, basis, period and scope of data processing
1. Each time, the purpose, basis, period and scope as well as the recipients of personal data processed by the Administrator result from the activities undertaken by a given Customer in the Online Store. For example, if the Customer decides to make purchases in the Online Store and chooses personal collection of the purchased Product instead of a courier shipment, his or her personal data will be processed in order to execute the concluded Sales Agreement, but will no longer be made available to the carrier carrying out the shipment on behalf of the Administrator.
2. The Administrator may process personal data in the Online Store for the following purposes, on the following grounds, during periods and to the following extent:
• Purpose of data processing
• Legal basis for processing/data storage period
• Scope of processed data
• Implementation of the Sales Agreement or contract for the provision of Electronic Services
Article 6(1) 1 letter b) GDPR Regulations (execution of the contract)
The data is stored for the period necessary to perform, terminate or otherwise expire the concluded contract. Scope: name and surname; e-mail address; contact telephone number; delivery address (street, house number, apartment number, postal code, city, country), address of residence/business/registered office (if different from the delivery address), IP address, customer ID.
• Bookkeeping
Article 6(1) 1 letter c) GDPR Regulations in connection with joke. 74 section 2 of the Accounting Act, i.e. of January 30, 2018 (Journal of Laws of 2018, item 395), the data is stored for the period required by legal provisions requiring the Administrator to store tax books (until the expiry of the limitation period for the tax liability, unless tax laws provide otherwise) or accounting (5 years from the beginning of the year following the financial year to which the data relate).
• First name and last name; address of residence/business/registered office (if different from the delivery address), company name and tax identification number (NIP) of the Customer
Determining, pursuing or defending claims that may be raised by the Administrator or that may be raised against the Administrator
Article 6(1) 1 letter f) GDPR Regulations
The data is stored for the duration of the legally justified interest pursued by the Administrator, but no longer than the limitation period for claims against the data subject arising from the business activities conducted by the Administrator. The limitation period is determined by legal provisions, in particular the Civil Code (the basic limitation period for claims related to running a business is three years, and for a sales contract - two years).
• First name and last name; contact telephone number; e-mail address; delivery address (street, house number, apartment number, postal code, city, country), address of residence/business/registered office (if different from the delivery address).
• Report handling
Article 6(1) 1 letter a) GDPR Regulations (consent)
The data is stored until the data subject withdraws his or her consent.
• First name and last name; contact telephone number; e-mail address; delivery address (street, house number, apartment number, postal code, city, country), address of residence/business/registered office (if different from the delivery address). In the case of Service Recipients or Customers who are not consumers, the Administrator may additionally process the company name and tax identification number (VAT) of the Service Recipient or Customer.
IV Data recipients
1. For the proper functioning of the Online Store, including the implementation of concluded Sales Agreements, it is necessary for the Administrator to use the services of external entities. The Administrator only uses the services of such processors who provide sufficient guarantees of implementing appropriate technical and organizational measures so that the processing meets the requirements of the GDPR and protects the rights of data subjects.
2. Data is not transferred by the Administrator in every case and not to all recipients or categories of recipients indicated in the privacy policy - the Administrator transfers data only when it is necessary to achieve a given purpose of personal data processing and only to the extent necessary to achieve it. For example, if the Customer uses personal collection, his data will not be transferred to the carrier cooperating with the Administrator.
3. Personal data of Online Store Customers may be transferred to the following recipients or categories of recipients:
• carriers/courier brokers - in the case of a Customer who uses the Online Store to deliver the Product by post or courier, the Administrator makes the Customer's collected personal data available to the selected carrier or intermediary carrying out shipments on behalf of the Administrator to the extent necessary to deliver the Product to the Customer.
• entities handling electronic or payment card payments - in the case of a Customer who uses the electronic or payment card payment method in the Online Store, the Administrator provides the collected personal data of the Customer to the selected entity handling the above payments in the Online Store at the request of the Administrator
to the extent necessary to process the payment made by the Customer.
• service providers supplying the Administrator with technical, IT and organizational solutions enabling the Administrator to conduct business activities, including the Online Store and the Electronic Services provided through it (in particular suppliers of computer software for running the Online Store, providers of e-mail and hosting and providers of management software company and providing technical assistance to the Administrator) - the Administrator makes the collected personal data of the Customer available to a selected supplier acting on its behalf only in the case and to the extent necessary to achieve a given purpose of data processing in accordance with this privacy policy.
• providers of accounting and legal services providing the Administrator with accounting and legal support (in particular an accounting office, a law firm or a debt collection company) - the Administrator makes the collected personal data of the Customer available to a selected supplier acting on its behalf only in the case and to the extent necessary to achieve a given purpose of data processing in accordance with with this privacy policy.
V Profiling
1. The Administrator may use profiling in the Online Store for marketing purposes, but decisions made on its basis by the Administrator do not concern the conclusion or refusal to conclude a Sales Agreement or the possibility of using the services in the Online Store. The effect of using profiling in the Online Store may be, for example, granting a given person a discount, sending him a discount code, reminding him about unfinished purchases, sending a product proposal that may correspond to the interests or preferences of a given person or proposing better conditions compared to the standard offer of the Online Store. . Despite profiling, a given person can freely decide whether he or she wants to take advantage of the discount obtained in this way or better conditions and make a purchase in the Online Store.
2. Profiling in the Online Store involves the automatic analysis or forecast of a given person's behavior on the Online Store's website, e.g. by adding a specific Product to the cart, browsing the page of a specific Product in the Online Store, or by analyzing the previous history of purchases made in the Online Store. The condition for such profiling is that the Administrator has the personal data of a given person in order to be able to send him, for example, a discount code.
3. The data subject has the right not to be subject to a decision which is based solely on automated processing, including profiling, and which produces legal effects concerning him or her or similarly significantly affects him or her.
VI Rights of the data subject
1. The right of access, rectification, restriction, deletion or transfer - the data subject has the right to request from the Administrator access to his or her personal data, rectification, deletion ("right to be forgotten") or limitation of processing and the right to object to processing, and also has the right to transfer his data. Detailed conditions for exercising the above-mentioned rights are indicated in Art. 15-21 of the GDPR Regulations.
2. The right to withdraw consent at any time - a person whose data is processed by the Administrator on the basis of consent has the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
3. The right to lodge a complaint with the supervisory authority - the person whose data is processed by the Administrator has the right to lodge a complaint with the supervisory authority in the manner and manner specified in the provisions of the GDPR and Polish law, in particular the Personal Data Protection Act. The supervisory authority in Poland is the President of the Personal Data Protection Office.
4. The right to object - the data subject has the right to object at any time - for reasons related to his or her particular situation - to the processing of his or her personal data based on Art. 6 section 1 letter
e) (public interest or tasks) or f) (legitimate interest of the administrator), including profiling based on these provisions. In such a case, the Administrator is no longer allowed to process this personal data, unless he demonstrates the existence of valid legally justified grounds for processing, overriding the interests, rights and freedoms of the data subject, or grounds for establishing, pursuing or defending claims.
5. The right to object to direct marketing - if personal data are processed for direct marketing purposes, the data subject has the right to object at any time to the processing of his or her personal data for the purposes of such marketing, including profiling, to the extent that what processing is related to such direct marketing.
6. In order to exercise the rights referred to in this paragraph, you can contact the Administrator by sending an appropriate message in writing or by e-mail to the Administrator's address indicated in paragraph 1.
VII Cookies in the online store, operational data and analytics
1. Cookies are small text information in the form of text files, sent by the server and saved on the side of the person visiting the Online Store website (e.g. on the hard drive of a computer, laptop or on the memory card of a smartphone - depending on the device used). visitors to our Online Store). Detailed information on cookies, as well as the history of their creation, can be found, among others, at: here: http:// pl.wikipedia.org/wiki/Ciasteczko.
2. The Administrator may process data contained in Cookies when visitors use the Online Store website for the following purposes:
• identifying Customers as logged in to the Online Store and showing that they are logged in;
• remembering Products added to the cart in order to place an Order;
• remembering data from completed Order Forms, surveys or login details to the Online Store;
• adapting the content of the Online Store website to the Customer's individual preferences (e.g. regarding colors, font size, page layout) and optimizing the use of the Online Store pages;
• keeping anonymous statistics showing how the Online Store website is used;
• remarketing, i.e. examining the behavioral characteristics of visitors to the Online Store through anonymous analysis of their activities (e.g. repeated visits to specific websites, keywords, etc.) in order to create their profile and provide them with advertisements tailored to their expected interests, also when they visit other websites in the advertising network of Google Inc. and Facebook Ireland Ltd.;
3. Standardowo większość przeglądarek internetowych dostępnych na rynku domyślnie akceptuje zapisywanie plików Cookies. Każdy ma możliwość określenia warunków korzystania z plików Cookies za pomocą ustawień własnej przeglądarki internetowej. Oznacza to, że można np. częściowo ograniczyć (np. czasowo) lub całkowicie wyłączyć możliwość zapisywania plików Cookies – w tym ostatnim wypadku jednak może to mieć wpływ na niektóre funkcjonalności Sklepu Internetowego (przykładowo niemożliwym może okazać się przejście ścieżki Zamówienia poprzez Formularz Zamówienia z uwagi na niezapamiętywanie Produktów w koszyku podczas kolejnych kroków składania Zamówienia).
4. Internet browser settings regarding Cookies are important from the point of view of consent to the use of Cookies by our Online Store - in accordance with the regulations, such consent may also be expressed through the Internet browser settings. If you do not give such consent, you should change your web browser settings regarding cookies accordingly.
5. Detailed information on changing cookie settings and deleting them yourself in the most popular web browsers is available in the web browser's help section.
6. The Administrator may use the Google Analytics and Universal Analytics services provided by Google Inc. in the Online Store. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA), the Facebook Pixel service provided by Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland) and the Heatmap service provided by HeatMap, Inc. These services help the Administrator analyze traffic in the Online Store. The collected data is processed as part of the above services in an anonymized manner (these are so-called operational data that make it impossible to identify a person) to generate statistics helpful in administering the Online Store. This data is aggregated and anonymous,
i.e. they do not contain identifying features (personal data) of persons visiting the Online Store website. Using the above services in the Online Store, the Administrator collects data such as the sources and medium of obtaining visitors to the Online Store and how they behave on the Online Store's website, information about the devices and browsers from which they visit the website, IP and domain, geographical data and demographic data (age , gender) and interests.
7. It is possible for a given person to easily block information about their activity on the Online Store's website from being made available to Google Analytics - for this purpose, you can install a browser add-on provided by Google Inc. available here: https://tools.google.com/dlpage/gaoptout?hl=pl
8. The Administrator may use the Facebook Pixel service provided by Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland) in the Online Store. This service helps the Administrator measure the effectiveness of advertisements and find out what actions are taken by visitors to the online store, as well as display tailored advertisements to these people. Detailed information about the operation of the Facebook Pixel can be found at the following website address: measure the effectiveness of ads and find out what actions visitors to the online store take, as well as display tailored ads to these people. Detailed information about the operation of the Facebook Pixel can be found at the following website address: https://www.facebook.com/business/help/ 742478679120153?helpref=page_content.
9. You can manage the operation of the Facebook Pixel through the ad settings in your account on the website
Facebook.com: https://www.facebook.com/ads/preferences/? entry_product=ad_settings_screen.
VIII Final provisions
1. The Online Store may contain links to other websites. The administrator encourages you to read the privacy policy established there after going to other websites. This privacy policy applies only to the Administrator's Online Store.